Atyrau city «01» November 2019 y.

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the "Marco" Online Store located on the 's domain name may obtain about the User while using the Online Store site, programs and products of the Online Store..


1.1. This Privacy Policy uses the following terms:

1.1.1. "Website Administration of the Online Store (hereinafter - Website Administration)" - is the authorized site management employees acting on behalf of "MARCO" LLP who organize and/or process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (transactions) performed with personal data.

1.1.2. "Personal Data" means any information relating to directly or indirectly defining or defined person (personal data subject) .

1.1.3. "Personal Data Processing" means any action (s) or set of actions (s) performed with or without means of automation, including collection, recording, systematization, accumulation, storage, refinement (update, modification), retrieval, use, transfer (distribution, provision, access), impersonation, blocking, deletion, destruction of personal data.

1.1.4. "Privacy of Personal Data" means the mandatory requirement for the Operator or other person having access to personal data to prevent its distribution without the consent of the personal data subject or other legal basis.

1.1.5. "Online Store Site User" means the person accessing the Site via the Internet and using the Online Store Site.

1.1.6. "Cookies" is a small piece of data sent by a web server and stored on the user 's computer, which the web client or web browser forwards each time to the web server in an HTTP-request when attempting to open a page of the respective site.

1.1.7. "IP address" is the unique network address of a node in computer network built on IP-protocol.


2.1. User 's use of the Online Store site means acceptance of this Privacy Policy and the terms and conditions for processing of User 's personal data.

2.2. If you disagree with the terms of the Privacy Policy you must stop using the Online Store site.

2.3. This Privacy Policy applies only to the "MARCO" Online Store site. The Online Store does not control or be responsible for third party sites to which the User can access the links available on the Online Store site.

2.4. The administration of the site does not check the validity of personal data provided by the User of the online store website.


3.1. This Privacy Policy establishes the obligations of the Online Store Website Administration to ensure the non-disclosure and privacy protection regime of personal data, which the User provides at the request of the Website Administration when registering on the Online Store website or when ordering to purchase the Goods.

3.2. Personal data permitted for processing under this Privacy Policy shall be provided by the User by the registration form completing on the "MARCO" Online Store Website in the Registration section and shall include the following information:

3.2.1. Name, first name, middle name of the User;

3.2.2. Contact phone number of the User;

3.2.3. E-mail address (e-mail)

3.2.4. The delivery address of the Goods;

3.2.5. The User 's place of residence.

3.2.6. Bank details (legal entities only)

3.3. Online Store protects Data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which the statistical script of the system ("pixel") is installed:

• IP address;

• Information from cookies;

• Browser information (or other program that accesses ads)

• Access time;

• Address of the page where the advertising unit is located;

• Referer (address of the previous page).

3.3.1. Disabling of cookies may disable access to parts of the online store site that require authorization.

3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to monitor the legality of financial payments.

3.4. Any other personal information not agreed above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and non-proliferation, except as provided in paragraph 5.2. and 5.3. of this Privacy Policy.


4.1. Personal data of the User The administration of the website of the online store may use for the purposes of:

4.1.1. Identification of the User registered on the website of the online store for ordering and/or conclusion of the Contract of purchase and sale of goods by remote means on the

4.1.2. Giving the User access to personalized resources of the Online Store Site.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding use of the Online Store Site, provision of services, processing of requests and requests from the User.

4.1.4. Determining the location of the User for security, fraud prevention.

4.1.5. Confirmation of validity and completeness of personal data provided by the User.

4.1.6. Create an account to make purchases if the User agree to create an account.

4.1.7. Notification of the Online Store Site User about the Order status.

4.1.8. Processing and receiving payments, confirming tax or tax incentives, challenging the payment, determining the right to receive a credit line by the User.

4.1.9. Provide the User with effective client and technical support in case of problems related to use the Online Store Site.

4.1.10. Provide the User with consent, product updates, special offers, pricing information, newsletter and other information on behalf of the online store or on behalf of partners of the online store.

4.1.11. Carry out advertising activities with the consent of the User.

4.1.12. Granting access to the User to websites or services of online store partners for the purpose of obtaining products, updates and services.


5.1. User personal data processing is carried out without limitation of term, by any legal method, including in information systems of personal data using automation means or without using such means.

5.2. The User agrees that the Administration of the Site has the right to transfer personal data to third parties, in particular by courier services, postal organizations, telecommunication operators, exclusively for the purpose of fulfilling the User 's order issued on the Website of the "MARCO" online store including delivery of the Goods.

5.3. Personal data of the User may be transmitted to authorized bodies of state power of the Republic of Kazakhstan only on the grounds and according to the procedure established by the legislation of the Republic of Kazakhstan.

5.4. In case of loss or disclosure of personal data, the Administration of the site informs the User about loss or disclosure of personal data.

5.5. The site administration shall take the necessary organizational and technical measures to protect the personal information of the User from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The administration of the site together with the User shall take all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of personal data of the User.


6.1. The User shall:

6.1.1. Provide personal information required to use the Online Store Site.

6.1.2. Update, supplement the provided information on personal data in case of change of this information.

6.2. The site administration is obliged to:

6.2.1. Use the information received solely for the purposes specified in Clause 4 of this Privacy Policy.

6.2.2. Ensure that the confidential information is kept secret, not disclosed without the prior written permission of the User, as well as not to sell, exchange, publish or otherwise disclose the personal data of the User, except for item 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the User personal data privacy according to the procedure normally used to protect such information in the existing business turnover.

6.2.4. To block personal data related to the relevant User from the moment of application or request of the User or his legal representative or authorized body for protection of personal data subjects rights for the period of verification, in case of detection of false personal data or illegal actions.


7.1. The administration of the site which has not fulfilled its obligations shall be liable for losses incurred by the User in connection with misuse of personal data, in accordance with the legislation of the Republic of Kazakhstan, except for the cases provided for in items 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Site Administration shall not be liable if this confidential information:

7.2.1.became public domain before it was lost or disclosed.

7.2.2. was received from a third party before its receipt by the Administration of the site.

7.2.3. disclosed with the consent of the User.


8.1. Before applying to the court for disputes arising from the relations between the User of the website of the Online Store and the Website Administration, it is mandatory to file a claim (written proposal about voluntary settlement of the dispute).

8.2. The claimant shall notify the claimant in writing of the outcome of the claim within thirty (30) calendar days of receipt of the claim.

8.3. If agreement is not reached the dispute will be submitted to the judicial body in accordance with the current legislation of the Republic of Kazakhstan.

8.4. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and relations between the User and the Administration of the site.


9.1. The Site Administration may amend this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy shall take effect from the moment it is posted on the Online Store Site unless otherwise provided by the new version of the Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be reported in the site section of the online store

9.4. The current Privacy Policy is available at

Updated on "01", November 2019

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